VOLVO ON CALL OVERVIEW

Volvo On Call

Volvo On Call is the emergency and tracking subscription-based service combined with an app to control your Volvo remotely from your smartphone, smartwatch, or iPad. This service gives you remote access to your Volvo along with a wealth of helpful convenience and safety features.

Volvo On Call Features

Volvo On Call Is Here for You

Volvo On Call Theft Alert

Theft Alert

Volvo On Call can detect suspicious entry into your vehicle. The system will alert you to the status and location of your Volvo. If your vehicle is stolen, Volvo On Call can immobilize the vehicle and direct law enforcement officials to the location.

Volvo On Call Roadside Assistance

Get Immediate Assistance

Roadside assistance is available with the push of a button. Speak to an operator who can dispatch help directly to your GPS location.

Volvo On Call Emergency Support

Emergency Support

Simply press the SOS button found in the overhead console. Emergency services with be sent to your exact location.

Volvo On Call Automatic Collision Alert

Automatic Collision Alert

In the event of a collision, your Volvo will automatically alert a trained operator to contact emergency services. No input on your part is required.

Connet to Your Volvo

Connect to Your Volvo

Volvo On Call lets you access and communicate with your Volvo vehicle. Enjoy remote access to your dashboard, where you can monitor door lock status, maintenance information, and even the fuel level. Worried that you have left your windows open? Volvo On Call can tell you with a push of a button, saving you the trouble.

The helpful Driving Journal function of Volvo On Call gives drivers the ability to track distance and duration travelled, fuel consumption, and start/finish positions on your journey. All data is available for download directly to Microsoft Excel. Can't remember where you parked your Volvo? Access a map of the exact location of your vehicle along with directions to it. You can remotely ask it to flash and honk for a quick location.

Volvo On Call Connect App

Nobody likes getting into a hot car in the summer or a freezing cold car in the winter. Volvo On Call eliminates these uncomfortable moments with remote access to climate control. Diesel powered Volvo vehicles can remotely preheat the engine along with the cabin (requires a factory fitted parking heater). Select Volvo models can be started up to 15 minutes before you leave thanks to remote engine start.

Volvo On Call Registration and Availability

Volvo On Call is available on factory-equipped Volvo vehicles model year 2012 or later. The Volvo On Call app offers a variety of different functions which vary depending on the specific Volvo model you have. A free, limited-time trial subscription is initiated when the vehicle is purchased and Volvo On Call is activated. The subscription can be extended by contacting your Volvo retailer. Subscription costs vary depending on the specific Volvo vehicle you own. Visit this link for a breakdown of the individual services offered along with their availability.

View App Functions Per Vehicle Model

The Volvo On Call Customer Service Center can be reached at 855-399-4691.

Registering Volvo On Call

  1. The first step is to create your Volvo ID using the Volvo ID app, which will automatically register your Volvo On Call equipped Volvo vehicle to your specific Volvo ID.
  2. Next, download the Volvo On Call app available for the iPhone and for Windows/Android phones and can be downloaded from Apple's AppStore, Windows Phone Store or Google Play. Your personal Volvo ID is required in order to use the mobile app.
  3. For security purposes, a Volvo On Call PIN code is required to use certain security-related functions of Volvo On Call. This PIN code is provided by your Volvo retailer following your subscription to Volvo On Call. Contact Volvo Customer Care to request a different PIN code. The Volvo On Call PIN is needed under the following circumstances:
    1. Pairing the Volvo On Call mobile app to your vehicle
    2. Alerting the Volvo On Call center of a theft
    3. During a change of ownership in the Volvo On Call mobile app
    4. Requesting Remote Door Unlock services via the Volvo On Call center
Volvo On Call SOS Overhead Console Button

Volvo On Call Emergency Support

Volvo On Call is the emergency and tracking service combined with an app to control your Volvo remotely from your smartphone, smartwatch, or iPad. Get immediate assistance. Roadside assistance is available with the push of a button. Speak to an operator who can dispatch help directly to your GPS location.

Emergency Support. Simply press the SOS button found in the overhead console. Emergency services will be sent to your precise location. Automatic Collision Alert. In the event of a collision, your Volvo will automatically alert a trained operator to contact emergency services.

Automatic Collision Alert. In the event of a collision, your Volvo will automatically alert a trained operator to contact emergency services.

Theft Alert. If Volvo On Call detects suspicious entry into your car, it will use GPS positioning to locate or immobilize the vehicle.

Contact

Volvo Cars Cincinnati North

5890 Muhlhauser Road
Directions West Chester, OH 45069

  • Sales: (513) 603-3400
  • Service: (513) 603-3400
  • Parts: (513) 603-3400

Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday Closed

Parts Dept. Hours

Service Dept. Hours

  • Monday 7:00 AM - 7:00 PM
  • Tuesday 7:00 AM - 7:00 PM
  • Wednesday 7:00 AM - 7:00 PM
  • Thursday 7:00 AM - 7:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 8:00 AM - 4:00 PM
  • Sunday Closed
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